Privacy Policy
Last Updated: August 8, 2025
Dulmatic Jruntos ("we," "our," or "us") operates dulmaticjruntos.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in masterclasses or courses
- Subscribe to our newsletter
- Contact our support team
- Make a purchase or payment
- Participate in surveys or promotions
This information may include:
- Full name
- Email address
- Phone number
- Billing and payment information
- Account credentials
- Profile information and preferences
1.2 Automatically Collected Information
When you access our platform, we automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Operating system
- Pages viewed and time spent on pages
- Referring website addresses
- Clickstream data and usage patterns
- Cookies and similar tracking technologies
1.3 Course and Learning Data
We collect information related to your learning activities, including:
- Course enrollment and completion records
- Progress tracking and assessment results
- Video viewing history and interaction data
- Comments, questions, and community participation
- Certificates and achievements earned
2. How We Use Your Information
We use the collected information for the following purposes:
- To create and manage your account
- To provide access to masterclasses and educational content
- To process payments and transactions
- To communicate with you about your account and courses
- To send educational updates, newsletters, and promotional materials
- To personalize your learning experience and recommend relevant content
- To improve our platform, services, and user experience
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues or security threats
- To comply with legal obligations and enforce our terms
- To respond to customer support inquiries
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
3.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Payment processors and financial institutions
- Cloud hosting and data storage providers
- Email delivery and communication platforms
- Analytics and performance monitoring services
- Customer support and helpdesk tools
3.2 Instructors and Content Creators
We may share relevant information with our masterclass instructors to help them understand student engagement and improve their content.
3.3 Legal Requirements
We may disclose your information when required by law or in response to:
- Legal processes, subpoenas, or court orders
- Requests from governmental or regulatory authorities
- Protection of our rights, property, or safety
- Prevention of fraud or security threats
3.4 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
3.5 With Your Consent
We may share your information for purposes not described in this policy with your explicit consent.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
4.1 Types of Cookies We Use
- Essential Cookies: Necessary for platform functionality and security
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how users interact with our platform
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie preferences through your browser settings. Disabling certain cookies may limit platform functionality.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure server infrastructure and access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
- Incident response and breach notification procedures
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce our agreements
- Fulfill the purposes outlined in this Privacy Policy
When information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
7.1 Access and Portability
You can request access to your personal information and receive a copy in a structured, commonly used format.
7.2 Correction and Update
You can update or correct your personal information through your account settings or by contacting us.
7.3 Deletion
You can request deletion of your personal information, subject to certain legal exceptions.
7.4 Restriction and Objection
You can request restriction of processing or object to certain uses of your information.
7.5 Marketing Communications
You can opt out of promotional emails by using the unsubscribe link or contacting us directly.
7.6 Exercising Your Rights
To exercise any of these rights, please contact us at:
- Email: help@dulmaticjruntos.com
- Phone: +380963002101
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
9. International Data Transfers
As a global platform, your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure your information receives adequate protection wherever it is processed.
10. Third-Party Links and Services
Our platform may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Dulmatic Jruntos
- Address: Zhukovs'koho St, 26, Odesa, Odes'ka oblast, Ukraine, 65000
- Email: help@dulmaticjruntos.com
- Phone: +380963002101
- Telegram: https://t.me/+380963002101
Additional Information for Specific Regions
European Users
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.
California Users
California residents have specific rights regarding their personal information, including the right to know what information is collected, the right to deletion, and the right to opt-out of sale of personal information. We do not sell personal information.
Other Jurisdictions
Users in other jurisdictions may have rights under applicable local privacy laws. Please contact us to learn more about your specific rights.
Consent: By using our platform and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
